The Wellness System Roadmap

For Organizations — 12-Week Consulting Engagement

Modern chronic illness is now a workforce performance issue

Performance ~ Retention ~ Absenteeism ~ Presenteeism ~ Disability and Claims ~ Care-giving Leave ~ Workforce Capacity

Chronic stress, modern chronic illness, and rising family and child health challenges are silently driving absenteeism, presenteeism, turnover, and burnout. Traditional wellness programs—apps, step challenges, EAP lines—are not designed for root-cause prevention or systemic change.

The Wellness System Roadmap™ helps leaders diagnose what’s actually happening inside the workforce, design a future state, and build a practical, implementable system that improves resilience, retention, performance, and vitality over time.

Who this is for

For leaders who see wellness as a strategic lever for organizational performance, including:

  • CHRO / VP of People

  • Talent & Total Rewards

  • COO / Operations

  • CFO / Finance

  • Organizational Development

  • Executive leadership teams

  • Municipal + nonprofit leadership

  • Heads of Safety & Risk

  • Unions

  • Education leadership

These leaders recognize: If employees aren’t thriving, the organization can’t thrive.

Why it matters now

Absenteeism alone costs U.S. employers $225B per year.

When presenteeism is included, losses exceed $530B.

But the deeper trend is cultural: Employees are exhausted, parents are strained, and chronic illness is rising faster than organizations can respond. Women and caregivers are the most affected subgroup and also the backbone of the modern workforce.

Wellness has become a structural issue—not a perk.

The Macro Trend

  • Modern chronic illness and neuroimmune disorders are rising fastest in working-age women and children.

  • Caregiving load is rising faster than wages.

  • Mental health claims are spiking earlier in the career arc.

  • Presenteeism now exceeds absenteeism by 2–3x.

    These trends are structural—not cultural—and they are reshaping workforce capacity, retention, and performance faster than traditional wellness programs can respond.

The solution: a root-cause wellness strategy

Most organizations are trying to fix wellness downstream—at the symptom layer.
The Wellness System Roadmap™ works upstream—at the system layer.

Phase 1 — What’s Wrong (Weeks 1-4)
Stakeholder interviews, policy review, pain-point focus groups, and cultural scan.
Deliverable: Current-State Wellness Map

Phase 2 — What’s Possible (Weeks 5-8)
Visioning sessions, best practices showcase, values alignment, strategic priorities.
Deliverable: Wellness Vision Map

Phase 3 — What Gets Implemented (Weeks 9-12)
Step-by-step rollout plan, ownership, measurement, and sustainability.
Deliverable: Final Wellness Roadmap + Optional Training

ROI

Downstream cost centers affected by chronic illness
✔ absenteeism
✔ presenteeism
✔ turnover + replacement costs
✔  short-term disability
✔  long-term disability
✔  extended return-to-work timelines
✔  performance + engagement declines
✔  family + caregiver leave

When viewed as a system rather than a perk, wellness becomes a strategic lever for performance, retention, and workforce resilience.

Deliverables

  • 12 weekly 1:1 Executive Sponsor meetings

  • 5–7 stakeholder meetings

  • 5–7 employee focus groups

  • 3 phase review meetings

  • 3 core deliverables:
    • Current-State Wellness System Map
    • Wellness System Vision Map
    • Final Wellness System Roadmap

  • Measurement plan

  • Sustainability / accountability plan

  • 5 post-roadmap coaching calls

What organizations gain

✔ An understanding of current state health of the workforce

✔ Insights into the systemic drivers of burnout, absenteeism, and chronic illness

✔ Clear strategic priorities for wellness to reduce absenteeism, presenteeism, LTD, STD, and the duration of claims

✔ Data + root-cause framing leaders can act on

✔ A shared language linking wellness to cost, retention, and performance

✔ A differentiated talent strategy that attracts and retains the modern workforce

✔ A targeted, comprehensive plan to reduce absenteeism & presenteeism

Format & timeline

Duration: 12 weeks

Format: Virtual or hybrid

Team: Executive sponsor + distributed leadership stakeholders

A strategic wellness system for a modern workforce.

  • “Sue is one of the most capable and effective leaders I’ve worked with in 30+ years in technology. She brings a rare combination of intelligence, strategic thinking, and executional excellence. She takes complex initiatives from concept to delivery, creates order out of chaos, and consistently delivers results on time and on budget.”

    —Dave Peters, Retired CIO (PBS),Executive at Oracle, Accenture, Best Buy

Learn how we can help your organization.